My love-hate relationship with food orders

I’ve always had a little “name problem.” My name’s Jeremy, and in Mexico that’s not exactly common. Every time I go out to eat, someone asks for my name, and I brace myself for the creative mispronunciations: “Jaemy,” “Jermy,” “Yemeri” — you get the idea. It’s funny the first few times, but after a while, it just gets… annoying.

One day in CDMX, I went toShake Shack and something caught my attention. Instead of yelling my name, the person at the counter just asked for my phone number. I ordered, walked away, and a few minutes later, I got a text saying my order was ready. No chaos, no confusion, no “Jaemy!” being shouted across the restaurant. Just smooth.

Then back home in Monterrey, I noticed something frustratingly familiar. Most restaurants still relied on those buzzing devices that people carry around while waiting. They’re clunky, easy to lose, and honestly… kind of annoying.

It hit me: there had to be a better way. What if people could just scan a QR code when they arrive, hop into a digital queue, and get a push notification when their order’s ready? No buzzers. No yelling names. No stress. Just a simple, smooth experience that actually works.

And that’s how the idea for my app was born — out of small annoyances, a bit of inspiration from a good experience, and a simple question: why not make waiting for food… easy?